Why choose a certified Microsoft Partner as your managed IT service provider?
The Microsoft Partner program is explicitly designed for business-to-business (B2B) providers. There are numerous certifications that are meaningless. How do you know which certificates are worthwhile and meaningful to your company? The Microsoft Partner Program addresses this issue. While it is yet another certification, it has strict minimum requirements for its partners.
Advantages of working with a Microsoft Partner
If your managed IT service provider is a Microsoft Partner, you will receive the following five key benefits.
Trained staff
To be considered a Microsoft Partner, a managed IT service provider must have staff who have completed the Microsoft training courses. As a result, a Microsoft partnership ensures that your managed IT service provider has team members who are experts in Microsoft products. Each Microsoft Partner can obtain certification in various Microsoft products, and you can select which Microsoft Partners are best suited to your needs.
By working with a Microsoft Partner, you are putting your business in the hands of experts.
Expedited customer service
If your managed IT service provider has Silver or Gold Microsoft Partner competencies, Microsoft will prioritise any issues you have with Microsoft products. Suppose there is a problem with the program that your managed IT service provider is unable to resolve. The Microsoft partnership adds an extra layer of security to ensure that you receive prompt resolutions to your concerns. This is especially important for businesses that rely entirely on Microsoft for their digital infrastructure.
Specialised product and the cloud support
You may have specific needs for Microsoft products. Perhaps you want your managed IT service provider to focus on security settings or product limitations. In this case, working with a Microsoft Partner is ideal for you. Microsoft will also respond directly to custom questions.
In addition, you’ll have access to specialised support centres for products like Azure if you work with managed IT service provider that is a Silver or Gold Partner. These products take time to master, and by working with a Microsoft Partner, you can relieve the stress of managing this aspect of your business.
Tailored advice from Microsoft advisors
Each Microsoft Partner is allotted a certain number of hours to speak with a Microsoft adviser. An adviser goes over the company’s questions and offers advice on how to improve its technology, sales, and marketing strategies. This personalised advice ensures that you’re partnering with a company that values quality and growth. It also implies that your Microsoft Partner can sustain this growth.
They can also use this time to discuss potential issues with maintaining your company’s technology.
Updated quality-assured business
A Microsoft partnership must be renewed annually. This means that a managed IT service provider must have its staff retake the certifications every year to demonstrate compliance with Microsoft standards. This provides you with the assurance that you’re dealing with a company that is up to date on the latest Microsoft product trends and a company that consistently maintains the knowledge and skills of its employees.
Contact Augmented Instinct Technologies for more information
One way to ensure quality services is to partner with companies that have Microsoft competencies. Like any relationship, the partnership between your company and your managed IT service provider is built on trust.
Microsoft Partners provide you with trained personnel, expedited Microsoft customer service, specialised product support, access to Microsoft advisors, and quality-assured businesses that are up to date.
They also specialise in various services, so you can pick and choose which applications will benefit you the most.
Augmented Instinct Technologies sells, installs, and maintains many Microsoft products with deep knowledge and experience. With Microsoft’s various products and our expertise, we can provide the best service for your business.
As a Microsoft Partner, Augmented Instinct Technologies has managed various clients within the Microsoft ecosystem. Get in touch with us today to discuss what we can offer as a managed IT service provider with Microsoft Partner certification. Book an appointment, subscribe to our newsletter or reach out via email.
