IT as a Service

Augmented Instinct Technologies can provide all your IT support and maintenance. We provide in-house and remote IT support to keep your business always running optimally. We consult on everything IT-related: from hardware in the office to setting up your email. We want to make your business work the way you want with good service and the best products.

What is IT as a Service?

IT as a Service (ITaaS) treats information technology as a commodity, providing your company with exactly the hardware, software, and support it needs on a contract basis. This includes all the technologies used to create, store, exchange, and use business data.

IT as a Service offers various services, configuration settings, framework guidelines, and technologies to meet your specific needs. It gives companies several options that are ready to meet particular demands that have been assessed and prepared for by the IT as a Service provider. IT as a Service focuses on addressing the unique needs of internal consumers, giving them the ability to select the best available resources and solutions, and managing the entire experience lifecycle.

The goal of an IT as a Service model is to transition from generalist internal IT departments to specialised IT service offerings tailored to specific use cases. Like any other cloud service, the products are standardised and simplified to ensure transparency, operational efficiency, and consistent service quality.

IT as a Service does not entail new technology deployments and interfaces but rather a transformative approach to an IT service provider’s operational and organisational behaviour. It is based on the principles and best practices of the Information Technology Infrastructure Library (ITIL) and information technology service management (ITSM) frameworks. In addition, IT as a Service provides standardised, consolidated, and virtualised IT services.

Benefits of IT as a Service

  • Minimal upfront investment in IT support and maintenance
  • Consistent and predictable expenses
  • Financial transparency
  • Services are constantly monitored
  • Expert technical assistance
  • Scalability
  • Frequent software upgrades and patches
  • Up-to-date hardware guaranteed

Contact Augmented Instinct Technologies for more information

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